New Angie's List Review for Hall's on 03.08.2012
- on https://www.myangieslist.com
We decided to replace our windows after discovering that our SMUD bills were 50% higher than our neighbors. We looked around for a month or two, and settled on Hall's after being disappointed in the quality of most of the installations in the price range we wanted to pay. The high quality and reasonable price of the Hall's windows, really impressed us. I'd heard Hall's advertisements on KFBK for years.
After contacting them through the website, Rick Wiklund came to our house to survey the existing windows and discuss options with us. He was very professional, answered our questions, and made some good recommendations. We visited the showroom a week later, to "get the tour"?. We reviewed Rick's recommendations compared to other windows and were very pleased with what he had suggested. The Anderson Renewal Series II windows we selected were head and shoulders better than anything I saw in hardware stores or on any similar priced windows. We signed up and were soon visited by Nate the estimator, who performed the final measurements and made a few suggested changes. We upgraded the bedroom window to improve the ventilation and to help meet egress (fire escape) requirement. We received good instructions on how to prepare the house.
On the installation day, the crew arrived on time and went right to work. I came by a few times, always finding the work in order. The house was left very clean. In any installation complications are unavoidable, but the people at Halls were always professional, friendly and willing to find a solution. When newer code requirements on our older house became an issue, Halls worked with the us and city inspector. They really impressed us, eventually replacing the bedroom windows to satisfy the inspector, at no cost to us. Through the whole job, they stayed in constant communication with us by phone or email, I always had a response from Tony to a question or request within minutes. We really appreciated Bob's calls making sure we were happy with the work after the original job and the repair. This company really cares. They took care of a difficult problem, even though it cost them more. We have already seen a difference on our first bill with only 1/2 the month with the new windows. The house is more comfortable, and we love the look, and after a year of watching my power bills, I still see a difference. We were really pleased with Hall's service and professionalism and with our new windows.