A Review - Angie's List For Hall's Window Center on 10.12.11
- on Angie's List
So we just got finished getting some Hunter Douglas shades installed in our Land Park home. I apologize in advance for the long review but I think it will ultimately save you time (and money).
A good friend of ours recommended Hall’s Window Center to my wife for their selection and service. We are fairly new home owners so cost is a big factor. I must say I had a bit of sticker shock when I left Hall’s showroom. “You want how much for window coverings? Really?!” To be clear, and fair to Hall’s, most of the shades or “duettes” we picked out were energy efficient and blacked out all of the light. Additionally, when fully closed, the tops can be lowered. This is a key feature in our dining room and bedrooms because we want to let light in and retain privacy.
Okay- so now it was time to do my homework. I made my rounds and found Costco and 3-Day Blinds all featured the same (or so I thought) products for much less. I called Hall’s back and asked if they would do any price matching. I spoke with Mario. He was very patient but assured me that their prices are very competitive and that the products I was researching were likely inferior to those that we had picked out in the showroom. It was a classic apples to oranges scenario. Again, wanting to see this for my own eyes, I went back to the other locations and had them price out our selections. Wow, did I feel… well, dumb. The prices at the other locations increased dramatically. Each product was only a few dollars less than quoted prices form Hall’s.
Armed with this information, I had to reconsider. I could choose to measure my own blinds and have them installed by a subcontractor hired by a retail chain store or a warehouse store where I also buy tires, tvs and vodka; or, I could have a very reputable “Window Center” perform the measurements and do the installation. Finally, this seemed like an easy decision.
And now I am here to write it was definitively the correct decision. Hall’s was fantastic. Their sales person Doni came out to our home (on a Saturday no less) and helped us pick the right colors to compliment each of our rooms. She also took measurements for us. Within a very short time (maybe a week?), Hall’s had scheduled our installer Stan to perform the install.
Due to our busy schedules, we had to leave Stan to fend for himself after some brief instructions on what went where. I would also do a disservice to Hall’s and Stan to not mention in our brief time together he might be the most pleasant and enjoyable person we have ever had perform work in our home. Not only did Stan do a very professional job with all of our shade installations, he also removed, collected and neatly stacked our old cheap blinds. There was zero mess and we could not be happier with the finished product.
The one drawback from all of this is the ribbing I get from my wife when she constantly reminds how “I told you Hall’s was the place to go”. And to be honest, I don’t mind because the Hall’s “experience” was worth every penny and then some. It is easy to see why they have been in business for over 30 years and I have zero hesitation recommending them or taking the time to write this review. In fact, after revisiting their showroom to thank them- we just ordered a new front door. That experience has been equally great thus far and I will follow-up with another review once it is installed.